Waybill: Delivery Note Maker Support
We usually reply within one business day.
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Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I create a delivery note?
Tap New delivery note on the Documents tab, choose a customer, add lines and tap Save. Preview the PDF and share it from the same screen.
When does a document get its number?
When you save it for the first time. Drafts you abandon do not use a number, and the same number is never given twice.
How does the delivery signature work?
Open the document, tap Delivery signature and hand the phone to the recipient. They type their name and sign; the signature is added to the PDF.
Is Waybill an official e-waybill system?
No. Waybill prepares documents. It does not send official e-documents to tax authorities; talk to your accountant about those.
How many documents can I make for free?
Three per calendar month. Waybill Pro removes the limit.
Will my data move to a new iPhone?
There is no iCloud sync. With Waybill Pro, save a backup file in Settings and restore it on the new iPhone.
How do I restore my subscription on a new device?
Open Settings and tap Restore purchases. Use the same Apple Account you subscribed with.
How do I cancel Waybill Pro?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Waybill.
How do I contact support?
Email [email protected]. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.