Gearbin: Tool InventoryGearbin: Tool Inventory Support
We usually reply within one business day.
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Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I add a tool quickly?
Tap the scan button and scan the barcode on the box. If the code is new, tap Add as new tool and the code is already filled in. You can also type the code or add a tool by hand.
How do QR labels work?
Each tool can get a permanent QR label (Gearbin Pro). Print a sheet of 12, 24 or 48 labels on A4 paper and stick them on. Scanning a label in Gearbin, or with the iPhone camera, opens that tool.
Does Gearbin track my tools by GPS?
No. Gearbin is a record keeping tool. Locations are places you create yourself, such as a van or a workshop.
How do I get reminders?
Reminders are off by default. Turn them on in Settings and choose which ones you want: return days, overdue loans, ending warranties, maintenance or monthly counts.
Will my data move to a new iPhone?
There is no iCloud sync. Your data lives only on this device. With Gearbin Pro, save a backup file in Settings and restore it on the new iPhone.
Can I export to a spreadsheet?
Yes, with Gearbin Pro. Export CSV from Settings and open it in any spreadsheet app. You can import a CSV file too.
How do I restore my subscription on a new device?
Open Settings and tap Restore purchases. Use the same Apple Account you subscribed with.
How do I cancel Gearbin Pro?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Gearbin.
How do I contact support?
Email [email protected]. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.