RenDeploy - Deployment CenterRenDeploy - Deployment Center Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Where do I get an API token?
Create a personal API token in the account settings of Render, Netlify or Vercel, then paste it into RenDeploy when you add an account.
Does my token pass through your servers?
No. The app sends your token only to the provider it belongs to. We do not operate any server for RenDeploy.
Why are status alerts sometimes late?
Checks run in the background when iOS allows it, so timing depends on your device, battery and usage. Open the app for an instant refresh.
What happens to my tokens if I restore a backup?
The backup contains settings only. Tokens stay in the Keychain and are not exported, so add them again on a new iPhone.
How do I restore my subscription on a new or reset iPhone?
Sign in with the same Apple ID, open the app's Settings screen or the paywall and tap Restore Purchases. Your subscription comes back. Your app data does not, unless you restore a backup.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, and choose this app. Cancel at least 24 hours before renewal to avoid the next charge. Deleting the app does not cancel the subscription.
How do I contact support?
Email us at [email protected]. Include your iPhone model and iOS version if you are reporting a problem.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.