Tally: Creator Sales Dashboard Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Where do I get my access token?
In Gumroad, open Settings, then Advanced. Under Applications, create an application with any name and the redirect URI http://127.0.0.1, then tap Generate access token and copy it. Tally shows these steps under Where do I find my token?
Can Tally change anything in my store?
No. Tally only reads your data. The license checker verifies a key without increasing its use count.
Does my token go through your servers?
No. Requests go directly from your device to api.gumroad.com. We have no server for this app.
Why do some insights only cover recent sales?
Totals come straight from Gumroad's sales summaries. Countries, sources and buyers are calculated from individual sales synced to your device: the last 90 days for free, up to 2 years with Premium.
How do I restore my subscription?
Open Settings and tap Restore purchases at the bottom. Use the same Apple Account you subscribed with.
How do I cancel Tally Premium?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Tally.
Is Tally made by Gumroad?
No. Tally is an independent app and is not affiliated with or endorsed by Gumroad.
How do I contact support?
Email [email protected]. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.