Tacho Engine Hours & ServiceTacho Engine Hours & Service Support
We usually reply within one business day.
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Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Can I track service by hours and by date?
Yes. Each maintenance item can be due after a number of engine hours or after a period of time.
How do I log engine hours?
Open a machine and add a reading with the current hour meter or odometer value.
How do I back up my logbook?
Use the backup option in Settings (Tacho Pro). Importing a backup merges it into your existing data.
Can I export to a spreadsheet?
Yes, with Tacho Pro. Export CSV from Settings and open it in any spreadsheet app.
Will my data move to a new iPhone?
There is no iCloud sync. Your data lives only on this device. With Tacho Pro, save a backup file in Settings and import it on the new iPhone.
How do I restore my subscription on a new device?
Open Settings and tap Restore purchases at the bottom. Use the same Apple Account you subscribed with.
How do I cancel Tacho Pro?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Tacho.
How do I contact support?
Email [email protected]. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.