Supa Dashboard: SupaLog Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Where do I get an access token?
In the Supabase dashboard, open your account settings, then Access Tokens, and create a token. Paste it into SupaLog.
Is my token sent to your servers?
No. It stays in the Keychain on your device and is sent only to Supabase.
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Deleting the app does not cancel it.
Can SupaLog change my database?
Read-only SQL is free. Write mode and destructive actions need the subscription and ask for confirmation first.
How do I move to a new phone?
Export your settings and query history in Settings and import them on the new phone, then enter your token again. Secrets are never exported.
How do I contact support?
Email [email protected], or use the contact option in the app's Settings. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.