Calorie Tracker: NutriLogCalorie Tracker: NutriLog Support
We usually reply within one business day.
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Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I scan a barcode?
When adding a meal, tap the barcode option and point the camera at the code. The product is looked up in Open Food Facts.
Which Apple Health data can I see?
You choose what to share when you connect. You can change it later in the Health app under Sharing.
How do I lock the app?
Turn on app lock in Settings. NutriLog then asks for Face ID or your passcode when opened.
How do I export or delete my data?
Settings has options to export all logs to a file, import a file, and delete all data.
How do I restore my subscription?
Open NutriLog, go to Settings or the upgrade screen and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the current period.
Will my data move to a new iPhone?
There is no iCloud sync. Your data lives only on this device. Export your logs to a file in Settings and import that file on the new iPhone.
How do I contact support?
Email [email protected]. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.