LoveLog Days TogetherLoveLog Days Together Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Can my partner and I share the same LoveLog?
Not at the moment. LoveLog works on one device and does not sync. Your partner can install it separately, but the data is not shared.
How do time-locked letters work?
Write a letter and choose an opening date. It stays sealed in the app until that day.
How do I turn on Face ID lock?
Go to Settings in LoveLog and turn on the app lock. You will be asked for Face ID each time you open the app.
How do I restore my subscription?
Open LoveLog, go to Settings and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the current period.
Will my data move to a new iPhone?
LoveLog does not sync through iCloud, so your data does not move to a new phone by itself. Export a JSON backup in Settings on the old phone and restore it on the new one.
How do I contact support?
Email [email protected]. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.