Klauz Contracts & SigningKlauz Contracts & Signing Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Deleting the app does not cancel it.
How do I sign a contract?
Open the document, go to the signature step and sign with your finger. Each party can sign on the same device.
How do I send a password-protected PDF?
Choose export, select the encrypted PDF option and set a password. Share the password with the other party separately. This needs the subscription.
How do I move my documents to a new phone?
There is no iCloud sync. Export a backup in Settings, move the file to the new phone and restore it there.
Are the templates legally valid?
They are general starting points. Laws differ by country, so have important agreements checked by a lawyer.
How do I contact support?
Email [email protected], or use the contact option in the app's Settings. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.