Zone Editor: CloudLog Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
What kind of API token should I create?
Create an API token in the Cloudflare dashboard with only the permissions you need, for example Zone Read and DNS Edit. A scoped token is safer than the Global API Key.
Does my token go through your servers?
No. Requests go directly from your device to api.cloudflare.com. We have no server for this app.
Why can I only make one DNS change per day?
Free use includes one DNS change per day. The subscription removes the limit and unlocks the other write actions.
How do I restore my subscription?
Open CloudLog, go to Settings and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the current period.
How do I move to a new iPhone?
Export a JSON backup from Settings and import it on the new device. For safety the backup never contains your API secrets, so you need to enter your tokens again. There is no iCloud sync.
How do I contact support?
Email [email protected]. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.