Lunara: Period Tracker Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Deleting the app does not cancel it.
Does Lunara upload my cycle data?
No. Your data stays on your iPhone. The only network contact is RevenueCat for the subscription, which receives no cycle data.
How do I hide cycle details on my widgets?
Turn on discreet mode in the app's settings.
How do I move my data to a new phone?
There is no iCloud sync. Export a JSON backup, move the file to the new phone and import it there. Importing a backup needs the subscription.
Can I use Lunara as birth control?
No. Predictions are estimates and are not reliable for preventing pregnancy.
How do I contact support?
Email [email protected], or use the contact option in the app's Settings. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.